Workflow

Mortuary Care records follow a workflow process allowing the mortuary to track and record the following:

Sign-in details when the deceased is received into the Mortuary ‘s care.
Movement and storage while in the mortuary using the Refrigerator Movement actions.

• Assignment of the mortuary care tasks to individual staff as the case progresses.

• Verification of medical checks and authorisation for mortuary care.

• Preparation of the physical deceased remains.

• Management of hair, make-up, jewellery, clothes, and personal items.

• Release and handover of the coffin and deceased remains.

The workflow is designed so users cannot proceed without completing the previous step with the exceptions of:

Assigning to Staff to allow staff members to action and record their part of the process. Alternatively, one staff member can be responsible for the record from sign-in to release.
Refrigeration Movement to record when the deceased's remains have changed the cooling unit they are stored in and record availability of the previous cooling unit.
Cancel, which allows users to cancel the Mortuary record before it has been recorded as Authorised.

While completing the workflow, the status of the record updates to reflect the current stage the record is in.

Users can save changes to a stage without proceeding to the next stage and return to complete the stage when ready.

Once the coffin has been released, the record can be marked as completed, suggesting there is no further action to be taken.

Documents, such as Authorisation forms and Medical Certificates, can be saved on the Documents tab of the record.

Workflow tracking exists to record the time spent in each stage.

Additionally, the usual byondpro tracking of specific fields can be enabled.