Memorial Order Installations
Purpose
The Memorial Order Installations function allows staff to identify memorial orders received not yet installed and to process the installation, which sets the memorial order status to complete and updates the Memorial Installed date on the cemetery location. This process offers to set the Sales & Booking status to completed, which staff might not require if the sales order contained more than one memorial order, e.g. a base, plaque and separate photo order.
Buttons to print completion letters for families are also provided from the installations screen.
Installations Process
Staff can process memorial order installations by selecting the Plaque Installations button on the byondpro Home screen. This presents a list of memorial orders for which a receipt has been recorded, but where the installation date is blank.
The screen presents a list of memorial orders with filters to narrow selections by site, sales & booking ID and memorial type.
The receipt is processed by selecting the Memorial Type hyperlink, entering the date of installation and saving.
Cremated Remains
If cremated remains were placed at the cemetery location as part of the installation process, staff must separately process a CR Task of type Memorial Installation to ensure that the deceased record shows the correct placement of the ashes.
Memorial Only
If the Memorial Only checkbox was selected on the Memorial Order, byondpro will create an interment record linked to the cemetery location indicated on the Sales & Booking record. The interment status is set to memorial only to reflect that there are no bodily remains at the memorial site.
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Button
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Description
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Save
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Processes the installation record updates
Memorial Order: sets status to complete; inserts installation date Cemetery Location: if blank, checks Memorial Installed & inserts installation date
Sales & Booking: if user selects yes, changes status to complete |
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Cancel
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Closes the screen without action
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M1 Memorial Complete
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Report link to print/email completion letter to authorising person
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M2 CRs Placed
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Report link to print/email confirmation letter to authorising person
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Selection Filters
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Site
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Lookup to list of cemeteries
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Sales & Booking ID
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Sales & Booking number
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Memorial Type Code
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Text entry field for memorial code
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Plaque Type
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Selection list according to plaque designs
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Filter
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Limits results shown in grid to those matching filter selections
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Results Grid
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Sales & Bookings ID
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Hyperlink to sales summary
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Site
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Name of cemetery associated with sales record
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Reference Given Name
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Given name of reference (deceased) on sales summary
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Reference Surname
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Surname of reference (deceased) on sales summary
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Memorial Type Code
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Unique code identifier for the memorial type
Hyperlink opens Memorial Order Receipt screen for receipt date entry
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Memorial Name
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Text description of memorial item
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Date Ordered
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Date memorial order was created
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Date Received
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Date memorial order was received
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Location
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Cemetery location code associated with sales record; indicates where installation occurred
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