This email will be generated to the user email address, when the payment failed due to a processing error. Based on the table below the error message passed from opuspay to byondpro will be shown in the email. Invoice number will be from sales order summary tab (Sales and Booking> Sales Tab> Sales Order> Summary> Document Number).
Sender
byondpro
Recipient
<<Cemetery/ Funeral Home>>
Subject
<invoice number> - Payment Failure
Email Body
Attention <User Name>,
The Payment requested to process for Invoice Number <invoice number> failed to due to <Error Message> . Please follow up with customer to collect the payment.
Error Codes messages shown on the mail body are as follows;
Authentication Error Codes
Error Message
GW_DECLINED
The payment was declined by the payment gateway.
GW_CANCELLED
The payment was canceled by the payment gateway.
GW_ERROR
The payment gateway failed to process the payment.
